Frequently Asked Questions
Are these genuine watches?
Yes. Every piece is a genuine timepiece from its maker - including PAGANI Design, Cronos, and San Martin - with sapphire crystal and quality automatic or quartz movements.
How long does shipping take?
Orders process in 1-3 business days and typically arrive within 2-4 weeks. See our Shipping Policy for details.
What is the difference between automatic and quartz?
Automatic watches are powered by the motion of your wrist and never need a battery. Quartz watches are battery-powered and extremely accurate. Each product page lists its movement type.
Are the watches water resistant?
Most of our watches are water resistant (commonly 100m/10ATM) - check the individual product description. We recommend avoiding hot water, steam, and prolonged submersion.
Can I track my order?
Yes - you'll receive tracking by email and can check status on our Track Order page.
What is your return policy?
30-day returns on unworn items - see our Return Policy.
How do I reach you?
Any time via our Contact page. We reply within 24-48 hours.